Help and Support | Owners | Nissan New Zealand

Help and Support

Keep your Nissan in prime condition with these helpful tips and resources.

Keep your Nissan in prime condition with these helpful tips and resources

Replacing lost essentials

Vehicle Manual + Keys

How to order a new Nissan Manual

Your Nissan Owner’s Manual is full of valuable, model-specific information on the day-to-day use and care of your vehicle. If you’ve lost or misplaced your manual, contact a Nissan Parts Department, who’ll be able to order you a replacement.

Ordering duplicate keys

The easiest way to get a duplicate key made is at a Nissan Dealership Service Department. Just bring your ID, along with proof of ownership, and a duplicate key can be organised.

Find nearest dealer

Caring for your Nissan

Vehicle Care

Looking after the interior and exterior of your Nissan will keep it looking great, and help maintain its resale value. Here are a few things to look out for.

Interior

Where to clean, what products to use, and tips to spruce up the inside of your car:

Where	What to use	Tips
Plastic, vinyl leather, fabric and reflective surfaces	Microfibre towel, lukewarm water and neutral detergent.	• Only use a tiny bit of neutral detergent. • Start from the cleanest areas and work through to the dirtiest.
Inside windows	Microfibre towel and glass cleaner.	• Dampen towel with glass cleaner and use circular motion to clean. • Once cleaned, flip towel to dry and polish.
Ceiling, seats and carpet	Vacuum with upholstery nozzle and carpet cleaner.	• Take out car mats and clean separately. • Start from the ceiling then work your way down. • Remove any stains with carpet cleaner.

Exterior

Where to clean, what products to use, and tips to spruce up the outside of your car:

Where	What to use	Tips
Outside	Warm soapy water and a sponge.	• Cover car in warm soapy water and use a sponge to remove dirt and grime. • Once clean, remove all traces of soap and dry with a soft cloth.
Joints of doors and engine hood	Microfibre towel, lukewarm water and neutral detergent.	• Clean the joints of the doors and engine hood where dirt is likely to hide.
Paintwork	Wax, polish and touch-up-paint.	• Wax your Nissan at least once every three months. • Never wax in direct sunlight. • Only polish paintwork if it’s become stained or lost its lustre. • Touch up small cracks and scratches with Nissan touch-up paint.

Live near the coast? Salt spray can travel as far as 20km from the ocean, which can corrode your paint. Make sure you wash your car regularly to prevent damage to your vehicle.

To book a service, find your local Nissan dealer.

Find nearest dealer

POWER YOUR NISSAN WITH THE RIGHT FUEL

Fuel Types

Using the correct fuel is imperative to your engine’s health. If you’ve added the wrong fuel by accident, the best thing to do is call Roadside Assist – starting your engine will circulate mixed fuel, and severely damage your engine.

For a quick guide on what fuel your Nissan can use, see the table below.

Fuel Type

	Diesel	Petrol
370Z		X
GT-R		X
JUKE		X
QASHQAI		X
X-TRAIL		X
PATHFINDER		X
PATROL		X
NAVARA	X

*indicates premium unleaded petrol (PULP) 95 RON as the minimum recommended fuel.

Can my Nissan run on an ethanol blend?

All Nissans manufactured from 01/01/2004 (that run on petroleum), can safely operate on ethanol blends of up to 10% (E10). Vehicles manufactured before this date are capable, however it’s not recommended.

Can my Nissan run on fuel containing biodiesel?

We do not recommend biodiesel blends to be used in diesel engines. However, it must be noted that the Australian Fuel Quality Standards (AFQS), specifies that diesel fuels may have up to 5% biodiesel blend without labelling, therefore it may be unavoidable.

Can my Nissan vehicle run LPG?

While petrol-based Nissans are capable of operating on LPG, it’s not recommended. Nissan also does not warrant the installation of LPG systems into any of its vehicles, nor is it responsible for any failure attributable to, or damage that may result from, any such installation.

To book a service, find your local Nissan dealer.

Find nearest dealer

FAQs

How to obtain a Nissan Owner's Manual

The Nissan Owner's Manual has valuable, model-specific details on the day-to-day use and care of your car, as well as general maintenance requirements. If you've lost or misplaced your manual, contact your nearest Nissan Service Advisor during business hours. A replacement Owner's Manual will be organised at your cost.

When to have the oil changed in my vehicle

Your Owner's Manual gives a full explanation of maintenance types, and how often services should be performed. Maintenance Schedules* gives you an idea of when, and what kind of maintenance your vehicle requires, based on your typical driving conditions.

*Applicable to only those vehicles first registered after July 2001

Think your Nissan vehicle needs service?

Even if you’re not sure if your vehicle requires a service, call your Nissan Service Advisor. A simple call could help you avoid bigger costs and inconveniences later.

How to obtain a duplicate vehicle key

Go to your nearest Nissan Dealership Service Department with proof of vehicle ownership, and ID, and ask that a duplicate key be made. A replacement key will be organised at your cost.

What should I do to repair my vehicle after a collision?

It’s important to insist that Nissan Genuine Parts are installed.

Can my Nissan vehicle run on fuel containing ethanol?

Nissan vehicles manufactured from 1 January 2004 are capable of operating on ethanol blends of up to E10 (10% ethanol), providing the following conditions are met:

The fuel (including ethanol-blend), meets the requirements of the Australian Fuel Quality Standards
A credible history of servicing, as per Nissan's recommended service schedule can be shown
Blending of the petroleum and ethanol components has been done properly, for example at a fuel refinery (ie there is no "splash"-blending of the fuel)

However it is important to remember that some Nissan vehicles require Premium Unleaded Petrol (PULP) 95 RON as the minimum recommended fuel. Most ethanol blended fuels in Australia blend 10% Ethanol with 91 RON unleaded petrol (ULP) and they do not meet all fuel standards for PULP (95 RON).

Nissan vehicles manufactured before 1 January 2004 are capable of operating on ethanol-blended ULP, although Nissan does NOT recommend using ethanol-blended fuel in these vehicles.

Can my Nissan vehicle run on fuel containing biodiesel?

EN590, on which the Australian Fuel Quality Standards (AFQS) are based, specifies that no more than 5% BIODIESEL be mixed to DIESEL fuel.

Nissan specifies that only DIESEL be used in its diesel-engine vehicles.

Can my Nissan vehicle run on LPG?

Nissan does not manufacture, supply, or source LPG equipment for its range of vehicles imported into Australia.

LPG and petrol are quite different. Separate distinctions include combustion temperatures, consumption characteristics, and exhaust emissions, just to name a few.

Therefore, although capable of operating on LPG, Nissan does NOT recommend the use of LPG fuel in its petrol-engine vehicles.

It should also be noted that Nissan does not warrant the installation of LPG systems to any of its vehicles, nor is it responsible for any failure attributable to, or damage that results from, any such installation.