Nissan model lineup

Important Update from Nissan Oceania

 

The Australian and New Zealand Nissan Corporation and Financial Services (“Nissan”) is currently managing a cyber incident. Here is the latest information on our incident response.


Updated Tuesday, 13 February 2024

 

The Nissan Motor Corporation and Nissan Financial Services in Australia and New Zealand (“Nissan”) continues to investigate a cyber incident that impacted our local IT systems, which resulted in some data being stolen and published on the dark web.

We understand that some of you may be worried about whether the incident has impacted personal information of yours that we hold, and we apologise for any distress this has caused.

Conducting a detailed forensic review of the data takes time. However, please be assured that our team of forensic experts is reviewing and assessing the data as quickly as possible.

Once we have an accurate picture of the compromised data, we will contact affected individuals as needed to let them know what information was impacted, what they can do, and what support is available to them.

At the same time, we encourage everyone to take steps to protect themselves against identity theft, scams or fraud. As a reminder:

  • Be vigilant for any unusual or suspicious online activity
  • Update your passwords for your online accounts
  • Enable multi-factor authentication for your online accounts where possible
  • Avoid clicking on any links or opening any suspicious emails or attachments
  • Contact IDCare, the Australian and NZ national identity and cyber support service:
  • Report a scam in Australia by visiting Scamwatch at www.scamwatch.gov.au
  • Request a free credit report from a credit reporting body, if you are in Australia (Equifax, illion and Experian), or from a credit reporting agency if you are in New Zealand (Centrix, Equifax and illion) and check for any applications or requests that you did not make