Warranty New Vehicle Warranty
NISSAN NEW VEHICLE WARRANTY
Date: [1st April 2026]
NISSAN NEW VEHICLE WARRANTY INFORMATION
The New Vehicle Warranty terms outlined in this document apply to Nissan vehicles retailed on or from 1st January, 2026.
1. WHAT IS COVERED
Nissan New Zealand Limited (NZBN 9429040579627), hereinafter referred to as "Nissan", warrants that for a designated period of time or specified mileage as set out under section 2 titled “New Vehicle Warranty Period”, Nissan will repair or replace any part in your Nissan Vehicle or Nissan Electric Vehicle (except for those items listed under the heading “What is Not Covered” in section 7) which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions set out in this document. Additional vehicle warranty information is also available online at the Nissan New Zealand website.
The New Vehicle Warranty period begins on the date that the vehicle is first registered or put into service, whichever is earlier. Warranty repair or parts replacement will be performed by an authorised Nissan Dealer or Nissan Certified EV dealer (for Nissan Electric Vehicles) at its place of business within a reasonable time after delivery of the vehicle to the dealer during normal business hours.
2. NEW VEHICLE WARRANTY PERIOD
The period for the New Vehicle Warranty is 5 years or 150,000 kilometres, whichever occurs first.
The New Vehicle Warranty covers all parts and components of each new Nissan Vehicle or Nissan Electric Vehicle except for:
• Those items listed under the section entitled What is Not Covered; and
• The tyres and 12V battery which are the subject of a separate warranty as set out in detail under section 5, titled “Tyre and 12V Battery Warranty”.
3. LITHIUM-ION BATTERY CAPACITY WARRANTY PERIOD
For Nissan Electric Vehicles, the "Lithium-Ion Battery" is warranted against capacity loss below nine bars of capacity as shown on the vehicle’s battery capacity level gauge for a period of 96 months or 160,000 km, whichever comes first.
This warranty covers any repairs needed to return the battery capacity to a level of nine bars or above on the vehicle’s battery capacity level gauge. This "Lithium-Ion Battery Capacity Warranty Period" is subject to the exclusions listed under the heading What is Not Covered in section 7.
4. WHAT NISSAN WILL DO
To help you secure maximum satisfaction from your new Nissan Vehicle or Nissan Electric Vehicle, it has been inspected and conditioned according to Nissan’s new vehicle pre-delivery inspection procedure. Warranty repairs or replacements will be made at no charge for parts or labour by an authorised Nissan Dealer or Nissan Certified EV Dealer (for Nissan Electric Vehicles). A reasonable time to complete the repairs must be allowed.
5. TYRE AND 12V BATTERY WARRANTY
The tyres originally installed on a new Nissan Vehicle or Nissan Electric Vehicle are warranted by the tyre manufacturer. In order to obtain tyre warranty service, you must present the unserviceable tyre(s) to a local tyre agent unless otherwise directed by Nissan. Any Nissan dealer will assist you in requesting warranty service through the local agent, if necessary.
Original equipment 12V batteries as fitted to every new Nissan Vehicle are fully covered for defective manufacture during the first 12 months with 150,000 kilometres and will be replaced within this period free of charge should a defect occur in that time.
6. WHAT YOU MUST DO
Properly use, maintain and care for your vehicle as outlined in your "Owner’s Manual" and the "Maintenance Section" of this document.
Check for trim, paint or other appearance defects at the time the new Nissan Vehicle is delivered and report same to your selling Nissan Dealer without delay.
Retain maintenance service and inspection records for use in the event a question should arise concerning the vehicle maintenance, or in the event of any subsequent sale.
Take the vehicle to an authorised Nissan Dealer or Nissan Certified EV Dealer (for Nissan Electric Vehicles) during regular business hours at your expense in order to obtain warranty service.
7. WHAT IS NOT COVERED
All tyres and 12V batteries are excluded unless specified as being included under the section titled Tyre and 12V Battery Warranty.
Any vehicle which has been relocated to another country.
Any non- Genuine Nissan parts, accessories or equipment (note: “Genuine Nissan” parts, accessories or equipment installed outside of Nissan’s works may be covered by their own separate warranty).
Any parts and labour costs incurred in connection with recommended maintenance services as outlined in the Owner’s Manual and Maintenance Section of this document.
Any parts and labour costs resulting from tyre punctures.
Nissan excludes any and all liability for loss or damage for problems:
• unrelated to Nissan’s conduct;
• unrelated to the goods supplied by Nissan; and
• caused by something independent of Nissan after the goods have left its control,
to the extent permitted by law.
Normal wear and tear meaning the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and its operating conditions. This includes normal deterioration of trim, paint or other appearance items.
Any vehicle on which the odometer reading has been changed so that actual kilometres travelled cannot be accurately determined.
Normal maintenance services such as, but not limited to, wheel balancing, tyre rotation, headlight aiming, replacement of light bulbs, spark plugs, distributor points, drive belts, worn clutch discs, worn brake pads/shoes, wiper blades, lubricants and coolant.
Damage or failures resulting from any of the following (but not limited to):
• misuse, such as driving over kerbs, overloading, racing, etc;
• use of non-recommended, improper or dirty fuel, fluid, oil or lubricant;
• failure to perform proper maintenance services as outlined in the Owner’s Manual and the Maintenance Section in this document;
• alterations, tampering or improper repairs or servicing;
• unauthorised modifications or use of any non-Genuine Nissan parts accessories or equipment;
• accident, theft or fire or illegal use;
• stone chipping, fuel or liquid adhesion, chemical fallout, tree sap, salt, hail, windstorm, lightning or unusual environmental conditions, bird or animal excrement; or
• continuing to drive the vehicle after loss of lubricants, oils, refrigerant or water on or after knowledge of failure.
Lithium-Ion Battery – the Lithium-Ion Battery, like all lithium-ion batteries, will experience gradual capacity loss with time and use. Loss of battery capacity due to or resulting from gradual capacity loss is not covered under this warranty. See your Owner’s Manual for important tips on how to maximise the life and capacity of the Lithium-Ion Battery.
Additionally, damage or failures to the Lithium-Ion Battery resulting from or caused by any of the following (but not limited to):
• exposing a vehicle to ambient temperatures above 120F (49C) for over 24 hours;
• storing a vehicle in temperatures below-13F (-25C) for over seven days;
• leaving your vehicle for over 14 days where the Lithium-Ion Battery reaches a zero or near zero state of charge;
• physically damaging the Lithium-Ion Battery or intentionally attempting to reduce the life of the Lithium-Ion Battery;
• exposing the Lithium-Ion Battery to contact with a direct flame;
• charging the Lithium-Ion Battery full on a daily basis despite the Lithium-Ion Battery keeping a high state of charge level (98-100%);
• immersing any portion of the Lithium-Ion Battery in water or fluids;
• opening the Lithium-Ion Battery enclosure or having it serviced by a non EV certified technician;
• neglecting to follow correct charging procedures;
• use of incompatible charging devices; or
• consequential damage.
8. THINGS YOU SHOULD KNOW ABOUT THE NISSAN NEW VEHICLE WARRANTY
Scheduled maintenance service
Proper maintenance and care of the vehicle are indispensable for safe driving and lower overall running cost. The scheduled maintenance services are minimum requirements which should be performed at your initiative.
Additional maintenance beyond the scheduled maintenance service may be required at shorter intervals than those specified in this document, particularly when operating in severe driving or climatic conditions. Your Nissan service advisor can explain which type of maintenance schedule you should follow depending on your driving habits, alternatively you can contact the Nissan Customer Service Centre.
Servicing Nissan Dealer
It is recommended that scheduled maintenance services and warranty rectification be performed by your selling Nissan Dealer and for Nissan Electric Vehicles be at a Nissan Certified EV Dealer, as such Nissan dealers have a direct interest in your continued satisfaction.
Design change
Nissan has the right at any time to make changes to the design or specifications of any Nissan Vehicle or Nissan Electric Vehicle without notice and without any obligation to make such changes on vehicles that have been sold in the past.
Applicability
This New Vehicle Warranty applies to Nissan Vehicles and Nissan Electric Vehicles registered and normally operated in the country where the vehicle is originally sold and is provided to the original and subsequent owners of the vehicle during the warranty period.
This warranty does not apply to a vehicle that is relocated internationally from where it was first sold.
Transient warranty service
If you are touring in another country and a problem occurs with your Nissan Vehicle, please contact a Nissan Dealer or Nissan Certified EV Dealer (for Nissan Electric Vehicles) in that country. Warranty service is provided under the provisions stipulated in this document.
Please note, however, that any problems related to lack of compliance with local regulations and/or the environmental requirements of the country where you are touring are not covered by the New Vehicle Warranty.
Relocation to a foreign country
Your Nissan Vehicle or Nissan Electric Vehicle is manufactured to meet the regulations and environmental requirements of the country where the vehicle is originally sold. If you relocate to another country, your vehicle may not comply with the regulations and environmental requirements of that country. It may be very difficult to make modifications to comply with the regulations and environmental requirements of the country.
In addition, even if you take your Nissan Vehicle to a Nissan Dealer or Nissan Electric Vehicle to a Nissan Certified EV Dealer in another country for repair, the spare parts necessary for repairing the vehicle may not be available at the Nissan Dealer because the Nissan Dealer or Nissan Certified EV Dealer may have different models and specifications. As a result, it may be difficult to perform a repair service in that country.
Please note that a Nissan Vehicle or Nissan Electric Vehicle relocated to another country is not covered by the Nissan New Vehicle Warranty.
Enquiries
Should you ever have an enquiry regarding your Nissan Vehicle or Nissan Electric Vehicle, your local Nissan dealership should be your first point of call. You can find your local Nissan dealership using the 'find a dealer' search on our website.
If the dealer is unable to resolve the matter satisfactorily, our Customer Service Team is available to assist you. Nissan's Customer Service Team can be contacted via online enquiry.
NISSAN SERVICE ACTIVATED WARRANTY
Date: 1st April, 2026
NISSAN SERVICE ACTIVATED WARRANTY INFORMATION
1. SERVICE ACTIVATED WARRANTY
For an "Eligible Vehicle" (as set out under the "Eligible Vehicle Criteria" in section 3 of this document), Nissan New Zealand Limited (NZBN 9429040579627), hereinafter referred to as "Nissan", warrants that for a designated period of time or specified mileage as set out under the heading "Service Activated Warranty Period" in section 4, Nissan will repair or replace any part in that Eligible Vehicle (except for those items outlined under the heading "Exclusions" in section 0) which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions set out in this document.
The provisions outlined under the heading “Things You Should Know About the Nissan New Vehicle Warranty” in section 8 of the Nissan "New Vehicle Warranty Terms" contained in the "Information and Maintenance Booklet" of a new Nissan vehicle are incorporated into this document, and all references to “New Vehicle Warranty” in that section are deemed to refer to the “Service Activated Warranty” for the purposes of an Eligible Vehicle.
Service Activated Warranty repairs or replacements will be made at no charge for parts or labour by an authorised Nissan Dealer or nominated "Nissan Outlet". A reasonable time to complete the repairs must be allowed after the Eligible Vehicle is delivered to the Nissan Dealer (or nominated Nissan Outlet).
2. EXCLUSIONS
The Service Activated Warranty does not cover:
• items listed under the heading “What is Not Covered” in section 7 of the New Vehicle Warranty Terms;
• tyres and 12V battery which are the subject of a separate warranty as set out in detail under the heading “Tyre and 12V Battery Warranty” in section 5 of the New Vehicle Warranty Terms;
• normal wear and tear on (but not limited to) the following items:
o fuel injectors, spark and glow plugs, engine and gearbox/transmission mounts, auxiliary drive and timing belts, worn clutch discs, pressure plate, clutch bearing, rubber mounts/components and suspension bushes, worn discs/drums, all inlet pipes and hoses, boots and boot kits;
o suspension components such as shock absorbers/gas struts/springs and hydraulic body motion control components;
o genuine accessories such as, gas struts, floor and cargo mats/ liners, seat covers, tonneau covers, tub liners, underbody protection, dust seal kits; and
o internal trims and external styling accessories, decals, plastic parts and flares,
• exhaust and actuated exhaust components;
• infotainment systems (AVN fascia and head unit, charge pocket, reverse camera, unit harness, antenna, USB port assembly and coax screen cable) supplied by Directed Technologies and fitted to MY24 and MY25, Y62 Nissan Patrol vehicles; and
• Any Electric Vehicle Lithium-Ion Battery capacity loss not covered under the heading “Lithium-Ion Battery Capacity Warranty Period” in section 3 of the New Vehicle Warranty Terms.
3. ELIGIBLE VEHICLE CRITERIA
An "Eligible Vehicle" is a Vehicle that:
(a) was retailed on or from 1 January 2023;
(b) has travelled less than 300,000 kilometres; and
(c) has all logbook services completed to the reasonable satisfaction of Nissan:
(i) within the Nissan authorised Dealer Network;
(ii) in accordance with the scheduled servicing intervals outlined in the Nissan Warranty Information and Maintenance Booklet provided with the vehicle from new or at Nissan.co.nz/servicing
(iii) , or within 60 calendar days or 3,000km of such intervals; and
(d) if any non-logbook servicing, maintenance or repairs (including but not limited to tyre or wheel replacements and repairs) (‘Works’) are completed on the vehicle outside the Nissan authorised Dealer Network, those Works are completed to the reasonable satisfaction of Nissan in accordance with the Nissan Electronic Service Manual; or
(e) notwithstanding paragraphs (a) to (d) of this section:
i. is approved as an Eligible Vehicle in writing by NISSAN (such approval being at Nissan's sole and unfettered discretion and which may if required by Nissan be subject to the vehicle undergoing a logbook service and passing a vehicle health assessment check by an authorised Nissan Dealer to the reasonable satisfaction of Nissan); and
ii. Nissan continues to be reasonably satisfied meets the requirements in paragraphs (a) to (d) of this section [and would meet a vehicle health assessment check by an authorised Nissan Dealer to the reasonable satisfaction of Nissan].
4. SERVICE ACTIVATED WARRANTY PERIOD
The Service Activated Warranty will commence on the fifth anniversary of the date the New Vehicle Warranty period began for an Eligible Vehicle ("Commencement Date") and remains in force for 12 months unless terminated or extended as follows:
(a) provided a vehicle qualifies as an Eligible Vehicle throughout, the Service Activated Warranty period will extend for up to four consecutive 12-month periods, each commencing on the anniversary of the Commencement Date;
(b) if at any time from the Commencement Date a vehicle no longer qualifies as an Eligible Vehicle, the Service Activated Warranty will terminate at the end of the 12 month period of coverage applicable when the vehicle last qualified as an Eligible Vehicle; and
(c) notwithstanding any other section in this document, the maximum Service Activated Warranty period is 10 years from the date the vehicle’s New Vehicle Warranty began or 300,000 kilometres (whichever occurs first).
Enquiries
Should you ever have an enquiry regarding your Nissan Vehicle or Nissan Electric Vehicle, your local Nissan dealership should be your first point of call. You can find your local Nissan dealership using the 'find a dealer' search on our website.
If the dealer is unable to resolve the matter satisfactorily, our Customer Service Team is available to assist you. Nissan's Customer Service Team can be contacted via online enquiry.
NISSAN GENUINE PARTS AND ACCESSORIES
Date: 1st April, 2026
NISSAN GENUINE PARTS AND ACCESSORY WARRANTY INFORMATION
1. Nissan Genuine Parts and Accessories purchased and fitted at the time of new vehicle purchase by an authorised Nissan Dealer, are covered under Nissan’s:
(a) New Vehicle Warranty for 5 years or 150,000 kilometres (whichever occurs first); and
(b) if the vehicle qualifies as an Eligible Vehicle under the Service Activated Warranty terms and conditions, for the Service Activated Warranty period applicable to that vehicle.
2. If purchased after delivery of the vehicle and fitted by an authorised Nissan Dealer, Nissan Genuine Parts and Accessories will be warranted by Nissan for the greater of:
(a) 1 year or 20,000 kilometres (whichever occurs first); or
(b) the balance of the New Vehicle Warranty and Service Activated Warranty applicable to that vehicle.
3. Nissan Genuine Parts and Accessories purchased over the counter, but not fitted by an authorised Nissan Dealer are warranted by Nissan from the sale date for 1 year or 20,000km (whichever occurs first).
Enquiries
Should you ever have an enquiry regarding your Nissan Vehicle or Nissan Electric Vehicle, your local Nissan dealership should be your first point of call. You can find your local Nissan dealership using the 'find a dealer' search on our website.
If the dealer is unable to resolve the matter satisfactorily, our Customer Service Team is available to assist you. Nissan's Customer Service Team can be contacted via online enquiry.