Please Note: You cannot use the 17 digit VIN provided by NZTA in this tool, the Japanese VIN must be used! Insert the Model number and Chassis number in the below boxes and press 'check'.
Takata Airbag Recall
Recalls
What you need to know
Facts
Millions of cars around the world contain faulty Takata airbag inflators which can cause the airbag to malfunction when deployed. The defect affects certain vehicles from many high-profile global automotive brands, including popular European, Japanese, American and luxury manufacturers. At Nissan, our owners and their passengers are our highest priority. We are recalling all vehicles in New Zealand that are affected by the recall and will replace the airbag inflator free of charge.
We have been contacting affected owners involved in the recall. If you have not received communication but believe your vehicle is affected please contact your Nissan Dealer. It is important that we have your most up to date contact details. If you believe we do not have these, please provide your most recent contact details.
The important facts
- This safety defect can KILL or seriously injure you or your passengers
- All safety recall repairs are FREE at authorised Nissan dealers
- Please urgently contact a Nissan dealer to arrange to have the airbag in your vehicle replaced
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Check your Vehicle
Your VIN is a unique 17 character serial number that can be found on your vehicle (such as the passenger side door sill) or in documentation (such as registration papers)
This search is provided for information purposes to assist Nissan vehicle owners and should not be solely relied upon. This search tool is available for Nissan vehicles only that are supplied through authorised networks (i.e. it does not include ‘grey imports’). The search results contain the best information currently available to Nissan, please speak to your closest Dealer for further information.
Further Information
Even though your vehicle may not currently be under active recall, it may later be recalled. While Nissan will seek to contact affected Consumers directly at the relevant time, we may be unable to do so if your contact details are not accurate and available to us. To update your contact details please contact your nearest Nissan Dealer.
If your airbag has been replaced by a previous recall, it may still need to be recalled if Nissan determines the replacement was also an Affected Takata Airbag Inflator. This is to ensure long term safety.
If your vehicle has had a frontal airbag replaced following a collision or other incident, any replacement airbag installed in the Vehicle may be faulty and require replacement, please contact a Nissan dealer or other authorised representative to arrange for the airbag to be checked.
Is my Nissan affected?
Affected Models
Due to the defective Takata airbag installed in the models below, you and others in your vehicle are at risk of serious injury and death from this problem and we need you to take urgent action.
| Airbag Affected | Vehicle build date | |
|---|---|---|
| X-TRAIL (T30) | Passenger | 2001-2007 |
| Pulsar Sedan (N16) | Passenger | 2001-2005 |
| Pulsar Hatch (N16) | Passenger | 2001-2005 |
| Patrol (Y61) | Passenger | 2001-2016 |
| Navara (D22) | Passenger | 2002-2015 |
| Maxima (J31) | Passenger | 2003-2008 |
| Navara (D40 Thailand build) | Driver & Passenger | 2007-2015 |
Recall Schedule
Schedule
Due to a global supply shortage of replacement airbag inflators, it is necessary for Nissan to prioritize airbag replacement in vehicles by age. Once a recall has been initiated, Nissan will contact you to arrange the replacement.
Contact Us
Contact
Should you have any further questions or concerns regarding the recall, please contact Nissan’s Takata Hotline on 0800 4 NISSAN opt.6.
Takata Airbag Recall FAQs
FAQ
Got more questions about the recall? Read our list of frequently asked questions below, or contact our Takata Hotline on 0800 4 NISSAN opt.6. They’re available from 8:30am to 6:00pm, Monday to Friday (NZST).
Is my vehicle subject to the Takata airbag recall?
In order to determine whether your vehicle is subject to the Takata airbag recall, you will need to know your vehicle identification number, or ‘VIN’. Your VIN is a unique 17 character serial number that can be found on your vehicle or in documentation (such as registration documentation). You can typically find your VIN on the passenger side door sill or on your registration papers. You can then check if your vehicle is currently under active recall by visiting http://www.nissan.co.nz/takata.
My vehicle has previously been involved in a collision or other incident
If your vehicle has been involved in a collision or other incident and a frontal airbag was replaced, it may be faulty and need immediate replacement to prevent serious injury or death.
If you believe your vehicle has had a frontal airbag replaced following a collision or other incident, please urgently contact your nearest Nissan Dealer or the Takata Hotline on 0800 4 NISSAN opt.6 for further assistance.
What corrective action will Nissan take?
Any Authorised Nissan Dealers will be able to replace the front passenger or driver airbag inflator depending on what is required for your vehicle. To replace the airbag, normally, the Dealer will need your vehicle for no longer than half a day. Please contact any Authorised Nissan Dealer to book your vehicle at a convenient time. If you present your vehicle to a Nissan dealer without an appointment there may be a delay in getting your vehicle rectified. You do not need to return to your selling dealership to have this recall carried out. If you require assistance in locating your nearest Authorised Nissan Dealer, please visit http://www.nissan.co.nz/find-a-dealer
What is the cost to the customer?
If your vehicle is subject to the Takata airbag recall, Nissan will carry out this recall free of charge.
What is an “alpha” airbag?
Alpha airbags are a subset of Takata airbags that were installed in some vehicles supplied in New Zealand between 2000 and 2004. Alpha airbags have been identified as posing a significantly higher safety risk than other Takata inflators because they have been shown to rupture more frequently. It is critical that owners of vehicles with alpha airbags take immediate steps to have the airbag inflators replaced because of the significant risk of injury or death associated with these inflators.
Is this a safety recall?
Yes, the vehicles affected by this recall are faulty and could kill or seriously injure you and other people in your vehicle. If you are involved in a collision, the airbag can deploy with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
What is the defect with the airbags?
The propellant in inflators in the Takata airbags subject to the recall may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
I have already had the recall completed, why have you installed the same part in my vehicle?
Prior to 24 August 2017, the parts installed in recalled Nissan vehicles were new Takata airbags which are considered safe for a period of at least six years (or longer depending on the operating climate of the vehicle). You may hear this referred to as a ‘like for like’ replacement. The installation of this part in your vehicle was deemed to be more suitable than leaving original airbag inflators in use while newly designed parts were developed, produced and delivered.
How will customers that purchased a second-hand vehicle be notified of this recall?
Nissan gathers information from the NZ Transport Agency and will use this data to contact the owner with whom the vehicle is registered. Regardless of whether you bought your vehicle brand new or second hand, if it is included in the recall you are entitled to receive a replacement airbag free of charge.
*Recall will be initiated on or before the listed date.
**Not all vehicles are included. Please Check Your Nissan to confirm the status of your vehicle.